Privacy Policy

1. Introduction

Stagetub ("we", "us", "our", or "Company") operates the Stagetub platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, rest assured that it will only be used in accordance with this privacy statement and applicable laws including the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect information about you in a variety of ways:

• Account Information: Name, email address, password, band/group name, and profile information you provide when creating an account.
• Event Information: Details about gigs, venues, dates, times, and other event-related data you input into the platform.
• Technical Information: IP address, browser type, device information, and usage data collected automatically.
• Cookies: Information from cookies and similar tracking technologies.
• Analytics: Google Analytics data about how you interact with the platform.
• Pixel Data: Facebook Pixel data for marketing and remarketing purposes.

3. How We Use Your Information

We use the information we collect in the following ways:

• To create and maintain your account
• To provide, maintain, and improve the Stagetub service
• To process transactions and send related information
• To email you regarding your account, updates, or promotional information
• To fulfill your requests and respond to your inquiries
• To analyze usage patterns and improve user experience
• For marketing and remarketing purposes (with your consent)
• To comply with legal obligations and protect our rights

4. Data Retention

We retain your personal data for as long as necessary to provide the service and fulfill the purposes outlined in this policy. You may request deletion of your data at any time, subject to legal retention requirements. Event data and account information will be retained for the duration of your subscription and for up to 30 days after account deletion.

5. Third-Party Services

We use the following third-party services:

• Google Analytics: For analyzing user behavior and site performance. Google Analytics may collect and process data subject to Google's privacy policy.
• Facebook Pixel: For remarketing and understanding user interactions. Facebook may collect and use data subject to Facebook's privacy policy.
• Stripe: For payment processing. Stripe handles payment data according to their privacy policy.

These third parties are data processors and are contractually obligated to process data only for the purposes we specify.

6. Your Rights Under GDPR

If you are located in the EU or UK, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request your data in a portable format
• Right to Object: Object to processing for marketing or analytics purposes
• Right to Withdraw Consent: Withdraw consent for data processing at any time

7. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience. Essential cookies are necessary for the platform to function. Analytics and remarketing cookies require your consent.

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect functionality.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us at: privacy@stagetub.com

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the platform following changes constitutes your acceptance of the updated Privacy Policy.